I delivered a one-day session on Customer Service was attended by over 70 Service Technicians of the Security Solutions Division of...

Selling Skills Workshop for Godrej & Boyce, Mumbai.

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#corporatetrainer #effectivecommunicationskills #listeningskills

One of my favourite go-to picture to remind me that: 1. Happiness comes from within 2. I don't need to be rich to be happy 3. I don't...

A holy man was having a conversation with God one day and said, "God, I would like to know what Heaven and Hell are like”. God led the...

'Teams that play together not only stay together but also triumph together. The bonds forged in moments of shared joy and camaraderie...

1. ANTICIPATE - nobody is so perfect that they don't fail. In fact, success stories are built on failures, so the sensible approach is to...

Not to your important activities and maybe not even to some urgent ones, but definitely to all those unplanned & unimportant...

UBUNTU is an African philosophy propounding cohesion & positive interaction with one another. Sharing an interesting story to help you...

Let me answer this question by sharing an oft repeated but powerful story:  A man was talking an early morning walk on the beach. At a...

1. Let people know you’re open to discussions, debates and even arguments but never ever to gossipping, the root cause of office...

For all those starting their career in sales, here are some useful tips to help you sharpen your selling skills and become more effective...

1. Make eye contact when you greet. Greeting without eye contact is just a formality whereas with eye contact it shows you care and that...

You 're young, you're inexperienced, you're enthusiastic and you're new to the corporate world. You will make mistakes. But that doesn't...

In China there was a water bearer who had two large pots, each hung on the ends of a pole which he carried across his neck. One of the...

This could be not because the process is faulty, but its implementation is. For even a well structured process can only deliver desired...

As a young sales rookie I strongly believed that I had great communication skills. A belief instilled in me by the fact that I have...

What’s similar between Compliment & Complement, Aloud & Allowed, Training & Facilitation? To the unversed, the words Training and...

Even after 20 years of training I still get 'butterflies in my stomach' before the start of every new batch. Does it mean that I am still...