Over the course of three days, we engaged in thought-provoking conversations, discussions, and spirited debates on the complexities and...

Another 3 days of deep conversations, insightful discussions, and lively debates on the importance and challenges of leadership.  ...

Do you deal with customers who:   1.     Verbally abuse you 2.     Physically confront or harm you 3.     Bite you (yes, you read that...

One honest confession I have heard on numerous occasions in my sales workshops is – ‘Even after so many years, I still find it difficult...

One participant during a workshop shared his big learning in sales – ‘never burn your bridges with customers because you don’t know when...

Humour is fun, and a great source of learning too.  See for yourself.   A lady was walking down the road with a dog. A man approached...

It’s important to find new customers, but equally crucial to retain existing ones. The longer your customer remains connected with you,...

Remember ‘Statue!’, the game we played as kids. We said ‘Statue!’ and our friends had to be absolutely motionless. Only when we said...

Strategic Thinking Workshop for Area Managers (AM) of Godfrey Phillips India Limited (GPI) at Mumbai. Off the many discussions on the...

IF, in the midst of a raging war, enemies can set aside their enmity, put away their guns and stop firing rockets at each other, all in...

Remember the 5 blind men who went into the forest and bumped into an elephant. When they shared their encounter with each other, they...

This is hair. Anything else you see is your perspective. Is your perspective incorrect? No. Given our diverse 3Es (education, environment...

1. ANTICIPATE - nobody is so perfect that they don't fail. In fact, success stories are built on failures, so the sensible approach is to...

1. Make eye contact when you greet. Greeting without eye contact is just a formality whereas with eye contact it shows you care and that...

You 're young, you're inexperienced, you're enthusiastic and you're new to the corporate world. You will make mistakes. But that doesn't...

In China there was a water bearer who had two large pots, each hung on the ends of a pole which he carried across his neck. One of the...

This could be not because the process is faulty, but its implementation is. For even a well structured process can only deliver desired...

When Henry Ford said - "If you always do what you've always done, you'll always get what you've always got" - he was implying that to...