I had an engaging session with Godrej Service Technicians focused on enhancing customer interactions, delivering exceptional service, and...

3 days of fun, frolic and immense realisation. Outbound training (OBT) and experiential learning are popular tools for personal and...

Last week, I shared strategies used by successful companies and brands to boost sales and build customer loyalty.   The positive response...

2 engaging days of discussions, insights and sharing experiences. Intense questioning. Would like to detail one particular question that...

It was immense pleasure reconnecting with the Gang. A year ago, I guided them through Level 1, and now they were back for the Level 3...

The 4-day workshop was a great mix of fun, learning and engagement. Lively discussions, insightful activities, and moments that helped us...

The four-day workshop with a dynamic Gen Z group was an exhilarating experience—lively, fast-paced, and filled with boundless energy. It...

Over the course of three days, we engaged in thought-provoking conversations, discussions, and spirited debates on the complexities and...

Another 3 days of deep conversations, insightful discussions, and lively debates on the importance and challenges of leadership.  ...

Enclosed is a list of some of the World’s Most Underappreciated Jobs:   Librarians Shop Assistants   Nursing Assistants Sanitation...

Do you deal with customers who:   1.     Verbally abuse you 2.     Physically confront or harm you 3.     Bite you (yes, you read that...

The new kids on the block (Gen Z) believe in keeping it real with authenticity, inclusivity and autonomy. They champion transparent...

3 days of deep conversations, insightful discussions, and lively debates on what truly defines leadership. Leadership isn’t defined by...

The Question – How do effective Sales Leaders build rapport with their teams & clients?   The Answer – Building rapport is the essential...

What a wonderful experience!!  The group was lively, enthusiastic and actively engaged. They showed remarkable understanding, were...

3 days of intense conversations, discussions & debates on Leadership with Jagsonpal’s Senior Sales Team. True to their nature as...

There was a time when, as a rookie trainer, I used energisers rather sparingly during my sessions. Primarily because I underestimated the...